Atticus EcoCore 45-day satisfaction guarantee
At Atticus, LLC (“Atticus”), we stand behind our EcoCore products and quality controls. If for any reason you are not satisfied with an Atticus EcoCore product you purchased from Atticus or one of our authorized sellers in the United States, you may request a refund [or replacement product] within 45 days of the date of purchase.
Please note that because we are unable to control the quality of our EcoCore products sold by unauthorized sellers, unless otherwise prohibited by law, the Atticus EcoCore 45-Day Satisfaction Guarantee is not available for EcoCore products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
How To Claim The Guarantee
If you are unable to return your product to the authorized seller from whom it was purchased, please email [email protected] to submit a Guarantee request and have information available regarding where and when you purchased your EcoCore product. You will be required to provide proof of purchase and may be asked to submit photos of your EcoCore product or its packaging, mail the unused portion of your EcoCore product to Atticus, or provide other information to assist Atticus in processing your request. The approval of the Guarantee request is subject to the consumer affairs specialist receiving all required information.
You must submit your Guarantee request within 45 days of the date of original purchase. Please note that you are responsible for costs incurred in mailing the unused portion of your product and proof of purchase to Atticus.
Atticus reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Atticus concludes that the purchaser has abused the Atticus EcoCore 45-Day Satisfaction Guarantee. Atticus may amend or terminate the Atticus EcoCore 45-Day Satisfaction Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at [email protected].
Effective: January 16, 2023